Concierge Consignment Policy

Effective May 21, 2026

1. What this covers

This policy applies to molds you place with MarketMolds through our Concierge program, where we list and handle the sale on your behalf. It explains what happens to molds that do not sell after they have been listed for a while. It does not change the standard Concierge fees described in our Terms of Service.

2. Drop-off vs. pickup

There are two ways to join the Concierge program: • Drop-off (you bring molds to us): there is NO minimum number of molds. Bring as few or as many as you like. • Pickup (we come to you): a minimum of 40 molds is required for us to schedule a pickup. Fees are only charged when a mold sells — there is no upfront cost to consign.

3. Price reductions on unsold molds

To help your molds sell, we gradually reduce the asking price the longer a mold sits unsold: • After 15 days unsold: the price is reduced by 15% off the original listed price. • After 30 days unsold: the price is reduced by 25% off the original listed price. These reductions are applied automatically as part of the Concierge service so your molds stay competitively priced.

4. After 60 days unsold

If a mold is still unsold after 60 days, you choose ONE of the following options: • Pick up: arrange to collect the unsold mold(s) from us. (For drop-off consignors, you come get them; we do not redeliver.) • Buyout: MarketMolds will offer to buy the mold(s) from you outright at a price we propose — you get paid and we keep the mold(s). • $1 Facebook auction: let us list the mold(s) in our Facebook group starting at $1, sold to the highest bidder. • Forfeit: release the mold(s) to MarketMolds to keep, donate, repurpose, or dispose of as we see fit. We will reach out before the 60-day mark to ask which option you want. If we do not hear back from you within a reasonable time after the 60th day, the mold(s) will be treated as forfeited so we can free up space.

5. Questions

Questions about the Concierge program or this policy? Email us at support@marketmolds.com.