Community Guidelines

How we keep MarketMolds a good place to do business

Be honest

List items accurately. Show real photos of the actual item — no stock images. Disclose chips, cracks, repairs, and wear, and be honest about remaining mold life (roughly how many pours are left). Do NOT list molds that are completely shot (no usable life left). If a mold's usable life is depleted, you must state that clearly in the listing and explain that its only remaining use is pouring and repairing to get a one-off to remake a new mold. Honest sellers get repeat buyers.

Communicate

Respond to messages within twenty-four (24) hours when you can. If you can't ship on time, tell the buyer. Most disputes start with silence.

Ship promptly

Ship within three (3) business days of payment. Use tracking. Pack securely — concrete molds are fragile and shipping damage falls on the seller.

Keep deals on the platform

It protects everyone — buyers, sellers, and the marketplace itself. Off-platform deals carry no protection and violate our Terms.

Leave honest reviews

Rate based on the transaction: accuracy of description, shipping speed, communication. No retaliatory reviews, no fake reviews, no review-trading.

Treat people with respect

Disagreements happen. Stay civil. Harassment, threats, and personal attacks get accounts banned.